How to create a user group

User Groups

User groups allow you to target your content to an audience and allows you to create curated and exclusive content for effective and relevant communications for the app user.

A user group is a group of app users created by a building, client or tenant admin. Tenant groups are automatically created and mapped to the tenant by the system and cannot be created manually. App users from the tenant are also automatically added to their tenancy upon app registration, however a building or client admin can add or remove an app user from a tenant user group. User groups created by a building or client admin are empty until app users have been added, see how to add or remove app users to/from a user group.

App users do not see which user groups they are a part of.

Steps

1. From the left-hand side menu, select Groups > User Groups.
2. On the User Groups screen in the top right corner, select Actions > New User Group.
   
3. Give your new user group a name and click Save. To add app users to the user group see How to add or remove app users to/from a user group.
   

Tip

User group names do not need to be unique, however, it is important that they descriptive enough that you can easily identify the intended purpose of a user group from the list of user groups.